Returns & Exchanges

At Charles Dowding, we want you to be completely satisfied with your fashion purchase. If you are not entirely happy with your order, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all labels and designer tags remain intact to qualify for a full refund.

• 3.
  Ship Your Items

  Print the prepaid shipping label provided via the portal and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.